Terms of use
1. Agreement
These terms govern use of Vinco Engage provided by Vinco Sport Ltd. By using the service you accept them; if you use it for an organisation, you accept on its behalf.
2. The service
We provide the features described on the product page and any agreed statement of work. We may improve or modify the service provided core functionality is not materially reduced during a paid term.
3. Service-specific provisions
- Vinco Engage is provided by Vinco Sport Ltd under English law. Connecting an account or using the tool accepts the full terms.
- You may only connect Instagram accounts you own or are authorised to manage, and you are responsible for the automations you build and the messages they send.
- You must comply with Meta's Platform Terms and Community Standards: no spam, no bulk unsolicited messages, nothing unlawful or misleading.
- The compliance guardrails (messaging window, throttling, reply rotation) are part of the service. A held-back send is intended behaviour, not a fault, and the guardrails must not be bypassed.
- The service is provided as available. Message delivery depends on Meta's platform and is not guaranteed.
- The Vinco Engage software and brand belong to Vinco Sport Ltd; your automation content and account data remain yours.
4. Fees & payment
Fees are as quoted or listed on the pricing page, exclusive of VAT, payable within [30] days of invoice. Late amounts may accrue interest at [RATE].
5. Content & IP
You retain rights in your content and grant us the licence needed to operate the service. We retain all rights in our platforms, software and know-how. [ADJUST FOR FOOTAGE RIGHTS]
6. Acceptable use
No unlawful, infringing or abusive use; no attempts to breach security or exceed agreed volumes; compliance with third-party platform rules where the service connects to them.
7. Liability
Nothing excludes liability that cannot be excluded by law. Otherwise each party's aggregate liability is capped at fees paid in the previous 12 months; neither party is liable for indirect or consequential loss.
8. Term & governing law
Either party may terminate for material breach unremedied after [30] days' notice. These terms are governed by the laws of England and Wales, courts of London. [ADJUST]